Auxocare

Faq

Faq

General Information

Frequently Asked Questions

What is Auxo Care's home care software?

Auxo Care offers a comprehensive home care software solution designed to streamline operations for agencies across the U.S.

Our software enhances efficiency through features like caregiver scheduling, client management, and billing integration, tailored for U.S. home care agencies.

Yes, Auxo Care ensures compliance with federal and state regulations, including HIPAA and Electronic Visit Verification (EVV) requirements.

Our platform supports integration with various third-party applications commonly used by U.S. home care agencies.

Yes, Auxo Care provides a user-friendly mobile app compatible with iOS and Android devices, facilitating on-the-go access for caregivers and administrators.

Our software offers intuitive scheduling tools that match caregivers with clients based on needs and availability, reducing conflicts and enhancing service delivery.

Yes, Auxo Care includes EVV features to help agencies comply with the 21st Century Cures Act, ensuring accurate tracking of service delivery.

Our platform automates billing and invoicing processes, accommodating various payer sources, including Medicaid and private payers.

Auxo Care provides comprehensive reporting tools that offer insights into agency performance, caregiver productivity, and client satisfaction.

Yes, our software is highly customizable, allowing agencies to tailor features and workflows to their specific operational requirements.

We implement robust security measures, including data encryption and regular audits, to protect sensitive information and ensure compliance with U.S. healthcare standards.

Yes, Auxo Care adheres to all HIPAA regulations, ensuring the confidentiality and security of patient information.

Our software is regularly updated to reflect changes in federal and state regulations, helping your agency maintain compliance effortlessly.

Auxo Care performs regular data backups and has disaster recovery protocols to ensure data integrity and availability.

 

Yes, our platform allows administrators to define user roles and permissions, ensuring that staff access is aligned with their responsibilities.
We provide 24/7 customer support to assist with any questions or issues that may arise.
Yes, Auxo Care offers comprehensive training programs to ensure your team can effectively utilize the software.
We provide a variety of resources, including webinars, tutorials, and documentation, to keep your team informed about new features and best practices.
Our team manages all software updates, ensuring your system remains current without disrupting your operations.
We welcome feedback and are open to discussing customizations to better meet your agency’s needs.

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